Support Services

Services

Kobe Convention Center offers various services to support the success of your event.
Experienced staff will propose the best services to suit the size and purpose of your event.

Service01

High-speed Wireless LAN (Wi-Fi)

High-speed wireless LAN (Wi-Fi) service is available in all of the facilities. It is possible to build a flexible network environment, as you can access wired and wireless networks anywhere in the buildings.

Service02

Change/Setup of Layout

We can arrange change of layout of the venue, according to your request.

Service03

Arrangements for the Construction of Signboards
Poster Panels, etc.

We can make all display-related arrangements, including planning and production of signboards (signboards, guideboards, etc.), installation of poster panels, etc.

Service04

Arrangement of
Technical Staff

We can arrange computer, stage, sound, lighting, video, and simultaneous interpretation equipment operators as well as interpreters.

Service05

Video Equipment and Electrical Work

We can arrange computers, computer peripherals, projectors, and other video-related equipment and accept orders for electrical work as needed.

Service06

Arrangement of Catering Services (Food and Drinks)

We can arrange catering services of bento boxed lunches, etc. and for parties and coffee breaks to suit your budget. Mineral water will be served to speakers for free in the event venue.

Service07

Guide Signs

We will post guide signs in front of the rooms for free. We will accept orders to post guide signs at Sannomiya Station.

Service08

Stationery

We can arrange the loan of equipment, copiers, phones, facsimile machines, national flags, etc.

Service09

Floral Decorations

We will make necessary arrangements to suit your budget and the contents of the event.

Service10

Arrangement of Convention Volunteers (Including Language Volunteers)

We can arrange volunteer staff, according to the contents of the conference. (You will have to pay part of the expenses, including traffic expenses, of the staff.)

Service11

Public Relations for Open Classes for Citizens

We provide information on open classes for citizens through various media.

Service12

Cleaning

We can advise you on the arrangements for cleaning after a luncheon seminar, etc., disposal of industrial waste, etc.

Service13

Temporary Security Services

We can advise you on the security in and around the venue in the case of a large-scale exhibition, academic meeting, etc.

Service14

Information
on Souvenirs

We can provide information and arrange Kobe’s specialty sweets, souvenirs, event stall operators, and commemorative gifts.

Other Information

Parking lot

● If you are using the Conference Center:
Shimin Hiroba underground parking lot (capacity: 186 vehicles) 7:30am-10:00pm (150 yen/hour)

●If you are using the Exhibition Hall:
Kobe International Exhibition Hall underground parking lot (capacity: 200 vehicles) 7:00am-10:00pm 300 yen for the first 2 hours and 150 yen/hour after the first 2 hours. (Maximum 750 yen. 1000 yen will be added after 10:00pm for an overnight stay.)

Restaurant

●Conference Center
1F Kobe Sankan (120 seats)

●Exhibition Hall No.1 Building
1F marina square (90 seats)

Ostomate-friendly restroom

●Conference Center
B1F and 2F of Main Hall

●Exhibition Hall
1F and 2F of the Hall No.1 Building; 1F of the Hall No.2 Building; Hall No.3 Building

Emergency Response

Please inform the office of respective facilities in case of a sudden illness or accident during the event. We will address the matter as needed, including calling of an ambulance.
AED (automated external defibrillator ) is made available in the respective floors of the Conference Center and Exhibition Hall.

Other than the above, we can arrange home delivery service, provision of reference to a travel agency, PCO (professional congress organizer), etc., and commemorative photo shooting.